RETURNS AND EXCHANGE POLICY:
All eligible returns/exchanges must be returned to the store within 30 days. Returns will only be accepted for items that have not been opened. Opened items may only be exchanged; if an exchange is not possible, store credit will be offered. Fabric, Patterns, Pre-Loved machines, special orders, or sale items are not eligible for return or exchange.
CLASS CANCELLATION POLICY:
Class registrations must be cancelled within 48 hours of the start of class to be eligible for a 90% refund. If cancelled with less than 48 hours notice, store credit will be offered in the amount of 75% of the original class fee. If class is cancelled by The Stitchery due to weather or other unforeseen circumstance, we will do our best to reschedule to accommodate all registrants. If we are unable to do that, we will give 100% store credit to be used for a different class or retail purchase.